How is pricing determined
Pricing is determined based on the style of product being ordered, the type of decoration, the number of color in your design and the quantity of the order.
When will I receive my order?
Turn-around time for production depends on the item that is ordered. Generally speaking, it is two weeks for garments and 3-4 weeks for promotional products. Burt’s works with each customer’s individual deadlines to ensure that products are delivered on time.
We can always help with rush orders, contact us today to talk to a representative about your rush order today!
Is there a minimum quantity for an order?
Yes, there are minimum quantities on all orders. (12 pieces for embroidery & 24 pieces for screen printing)
What if I have a problem with my order?
Give us a call or email us! Burt’s stands behind its products and services and will make every effort to resolve any issues with your order.
What is the order process?
First you must decide what style and color apparel you want. Then figure your size breakdown for your apparel (# of small, medium, large, etc). Either give us a call, email us or fill out our quote form. Once we get all your information, style of apparel, and size breakdowns. We will send you proofs of your decorated apparel. Once those proofs are approved we will put your apparel into production to be decorated.
What types of digital design files work best for custom orders?
In order to ensure the best printed image possible, Burt’s prefers to use Adobe Illustrator vector files. If that type of file is not available, most EPS or PDF files can be converted for use in our print art. There are many ways Burt’s can redraw or convert files that are not vector based if that is required.
What if I don't have a logo or design?
Burt’s art department is available to help customers create an image for an item from a customer’s concept. We have clipart and fonts available to bring your design concept to a printed item.
1405 East Olive Ct Unit #4
Fort Collins, CO 80524